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RETURN POLICY

Return Policy at snehalcreation.com :

  • In case of any defects/genuine fault in goods, please notify us within 3 days of receipt of goods. Defective goods can be returned to our office at Malad (West)- Mumbai, India. We will refund the product amount or we may replace the product.
  • Any complaint with regards to damage or stains or stitching or any other should be reported to us within 3 days of the receipt of the products. We may ask for a digital picture of the same in order to review the same.
  • If the products get damaged or stained during transit by the shipping company or any other reason, Snehal Creation can not be held liable. Those products won't be returned or exchanged.
  • Return or Exchange because of disliking the products won't be accepted back or exchanged.
  • We do not accept any returns after 3 days of receiving the shipment.
  • All products should be returned in original condition with tags intact as attached in the dress. Presence of original tags is a must to accept returns.
  • Returns would not be accepted for customized products.

REFUND ON RETURNS :

  • We will not refund the custom duties, taxes, if applicable, or paid by you at time of receiving the goods.
  • At any point of time the refunds will not exceed the actual value of the goods.
  • For orders placed using Bank Transfer payment method, refunds would be issued only as Credit Note.
  • Shipping cost and Transaction Charges (If any) would not be refunded.

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